Customer Insight
Engage customers more effectively to improve sales outcomes.
ESIESI
✔ Develop the capabilities & skills required for sales today.
✔ Applied in your own real-world context.
✔ Online, self-paced and designed to fit your workflow.
Each ESI course develops a critical capability for selling today – enabling individuals and teams to improve performance by apply learning on the job in real-time. Courses can be taken individually or combined to build broader commercial capability.
Engage customers more effectively to improve sales outcomes.
Build stronger customer partnerships that progress deals more effectively.
Focus effort on activities that maximise value and drive results.
Manage time and priorities to deliver better sales performance.
Develop the mindset and resilience required for consistent success.
Apply strategies that drive consistently high levels of performance.
Strengthen your understanding of sales to change behaviour and improve results.
Build business acumen to navigate sales challenges with confidence.
Each ESI course can be taken individually, allowing learners to focus on the skills most relevant to their role and stage of development. Together, the courses form a structured pathway that builds broad commercial capability and leads to recognised certification.
ESI’s flexible approach enables both individuals and organisations to develop skills progressively over time – while delivering immediate impact and results.
ESI’s courses are designed to integrate seamlessly into day-to-day work.
✔ Work-based learning applied directly on the job
✔ Self-paced and flexible delivery across teams and locations
✔ 100% online with access anytime, anywhere
✔ Interactive support & guidance throughout
✔ Tools and frameworks that drive behavioural change
✔ Certification based on real-world application and business impact
✔ Improve sales performance and results
✔ Develop confidence to engage at a higher level
✔ Strengthen consistency across commercial teams
✔ Accelerate onboarding and development
✔ Increase productivity and focus on high-value activity
✔ Build recognised, certified sales capability
Every ESI course is a component of a internationally recognised university-grade certification aligned with global standards.
This provides individuals and organisations with a credible benchmark for commercial capability and professional development.
